Commission on Higher Education - CHED

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Central Office

Citizen’s Charter Revised 2013

Commission on Higher Education Higher Education Development Center Building, C.P Garcia Ave., UP Campus, Diliman, Quezon City Web site: www.ched.gov.ph Tel. Nos.441-1177, 441-1169, 441-1149, 441-1170

Citizen’s Charter

Preface The Commission on Higher Education – Central Office, in compliance with Republic Act No. 9485, otherwise known as the “Anti Red-Tape Act of 2007”, has created the CHED Citizen’s Charter. This Charter intends to make public CHED’s standards on service delivery. As such, it aims to streamline the Commission’s operations, improve the delivery of services, and empower the stakeholders by giving them full access to information on the services the agency provides to its clientele. The CHED Citizen’s Charter is an open public document which mirrors the services extended by the Commission in a compiled written form. This includes clear descriptions of the various processes and procedures being implemented by the Commission as well as the fees and charges applied by the agency to its stakeholders. It explains the step-by-step procedures on availing CHED’s frontline services with a guaranteed performance which level the public may expect. The Charter essentially provides an avenue for active client involvement in public service delivery through this redress mechanism which encourages them to make suggestions and recommendations which will help the Commission improve its current services and eventually achieve an increased public satisfaction, response and feedback. Further, the Charter contains brief information about the agency, its mission and vision, and “Service Pledge” the entire agency is committed to. The directory of officials and the different offices in the Commission, as well as the functions of each office complete the information ensemble of the Charter. With this Charter fully established and made available to the public, the Commission hopes to uphold the agency’s thrust of providing the highest standard of service committed to the transacting public. The Commission maintains and encourages constant consultations with its clients and seeks their feedbacks to evaluate, improve and widen the range of services provided by the agency, thus, the public may give their comments and suggestions on this Charter.

1

Citizen’s Charter

Foreword The Philippine government and our society have been actively advocating participative governance which is one of the key factors in honing good citizens. As a Preamble of our Constitution states that “…we shall establish a Government that shall embody our ideals and aspirations, promote the common good, conserve and develop our patrimony, and secure to ourselves and posterity the blessings of independence and democracy under the rule of law and a regime of truth, justice, freedom, love, equality and peace…” President Arroyo promulgated Proclamation No. 828 Declaring a Decade (2005-2015) of good governance and Good Citizenship to Fight Corruption and to Eradicate Poverty. Thus, the Commission on Higher Education (CHED) has created this Citizens Charter in a fashion that will be appreciated and easily accessed by our clientele and general public. It is a comprehensive compilation of the CHED standards of public service delivery, guiding the transacting public on how we opt to deliver our services. It is our vision to fulfill the dream of our public of a transparent and efficient service office. In this light, we believe that CHED takes part in building the dreams of every Filipino of having a good education and building a stable career and a better future. We must realize that building a nation does not only take good leaders who will govern our people. Whether we are Christian, Muslim, rich or poor, your or old, we must know by heart that building a nation takes good citizens who are willing to change their ways and values and make concrete actions in order to build a stronger nation. This Citizen Charter, albeit a small step than the rest, can do milestones in transforming our citizenry and making public service more transparent, tailored fit to serve a diverse Filipino society. We encourage similar government agencies and higher education institutions to become fortresses of transparency and public service this way we send the signal that each and every one is part and parcel of our country’s growth and development. We should let them know that we are here because of them, and because of this, we encourage our society to participate in reforming our society for the better. The Commission on Higher Education recognizes the hard work, determination and dedication of the various CHED offices in coming up with the CHED Citizen’s Charter. It is our hope that CHED will continue to serve the public for years and raise our service to world-class standards with quality and excellence, relevance and responsiveness, access and equity and efficiency and effectiveness as our guiding posts.

2

Citizen’s Charter

Short Background The Commission on Higher Education (CHED) was created on May 18, 1994 through Republic Act No. 7722, or the Higher Education Act of 1994. The CHED is attached to the Office of the President for administrative purposes and is headed by a chairman and four commissioners, each having a term of office for four years. The Commission en banc acts as a collegial body in formulating plans, policies and strategies relating to higher education and the operation of CHED. The creation of CHED was a part of a broad agenda for reforms in the country’s education system, outlined by the Congressional Commission on Education (EDCOM) in 1992. Part of the reforms is the trifocalization of the education sector into three governing bodies: the Commission on Higher Education (CHED) for tertiary and graduate education, the Department of Education (DepEd) for basic education and the Technical Education and Skills Development Authority (TESDA) for technical-vocational and middle-level education.

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Citizen’s Charter

Vision The Commission on Higher Education (CHED) is the key leader of the Philippine Higher Education System effectively working in partnership with other major higher education stakeholders in building the country’s human capital and innovation capacity towards the development of a Filipino Nation as a responsible member of the international community.

Mandates Given the national government’s commitment to transformational leadership that puts education as the central strategy for investing in the Filipino people, reducing poverty, and building national competitiveness and pursuant to Republic Act 7722, CHED shall: a. Promote relevant and quality higher education (i.e. higher education institutions and programs are at par with international standards and graduates and professionals are highly competent and recognized in the international arena);

b. ensure that quality higher education is accessible to all who seek it particularly those who may not be able to afford it; c. guarantee and protect academic freedom for continuing intellectual growth, advancement of learning and research, development of responsible and effective leadership, education of high level professionals, and enrichment of historical and cultural heritages; and d. commit to moral ascendancy that eradicates corrupt practices, institutionalizes transparency and accountability and encourages participatory governance in the Commission and the sub-sector. 4

Citizen’s Charter

Service Pledge We, the Officials and staff of the Commission on Higher Education, commit to:

Ensure timely response to communications, queries and requests and serve the public courteously and with utmost respect from Monday to Friday, 8:00 A.M P.M.;

5:00

Develop mechanisms to continually innovate and enhance our operations, systems and procedures, and enrich workforce/personnel to ensure quality service to the satisfaction of our clientele;

Uphold the dignity of the Commission by crossing the road of excellence and employee empowerment in developing sound careers in public service through continuing programs towards personnel growth and development;

Continue to sustain and strengthen the quality service we provide to our public and establish a highly educated, credible, capable and eligible human resource to comply with the mandates of the Commission;

Adhere

to the agency’s core values of fairness, integrity, teamwork, innovativeness, commitment and competence;

Take appropriate measures to ensure that education shall be accessible to all especially the under privileged and deserving students by providing financial assistance through various scholarship programs and educational loans;

Empower

higher education institutions in the implementation of their mandates to produce an educationally qualified workforce and professional organizations to assist in the growth and development of its members and share with the public necessary information through our website (www.ched.gov.ph), and welcome comments and suggestions. All these we pledge because we are committed to serve and give you the

best.

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Citizen’s Charter

Contents Commission on Higher Education’s Citizen’s Charter 1

Preface

2

Foreword

3

Short Background

4

Vision and Mandates

5

Service Pledge

6

Contents

8

List of Frontline Services

10

Overseas Filipino Workers’ One Stop Processing Center for the Issuance of Certification, Authentication and Verification (C.A.V)

13

Issuance of the Overseas Traineeship Certificate (OTC) for Student Internship Abroad Program (SIAP)

15

Issuance of Certificate of Eligibility for Admission to Dentistry/Medical (CED/CEM) Course

17

Issuance of Certificate of Accreditation for Non-Government Organization as National Service Training Program (NSTP) Service Provider

19

Processing of application for the Grant of Certificate for the Use of University System Title to Higher Education Institutions

22

Processing of application for the Grant of University Status to Private Higher Education Institutions

26

Request for Authority to Confer Honorary Degree

28

Processing of Application for the Grant of Authority to operate Undergraduate (Nursing, Maritime and Dentistry), Medicine and Graduate Programs

6

Citizen’s Charter

35

Processing of application Grant of Authority to HEI to offer ETEEAP

39

Processing for Granting of Tax Exemption

41

Evaluation of Applications for No Objection Statement (NOS)/Project Proposal for Exchange Visitors Program (EVP) Committee

43

Processing of application for Foreign Scholarships & Training Programs

46

Request for CHED Data/Information Feedback Form CHED Central Office Directory

Attachment I

C.A.V. Application Form

Attachment II

CHED Form 2 CED-2

Attachment III

CHED Form 2 CEM-2

Attachment IV

GPR-4 (Application for initial ren. per) 2008

Attachment V

GPR-5 (Recognition) 2008

Attachment VI

IPTP Documentary Screening Form

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Commission on Higher Education Citizen’s Charter

LIST OF FRONTLINE SERVICES Central Office Frontline Services

Overseas Filipino Workers’ One Stop Processing Center for the Issuance of Certification, Authentication and Verification (C.A.V)

Fees

Forms

Duration of Process

Office – in – Charge

Php 40.00 per copy

ISAD Form 1

Fifteen (15) Days

Office of Student Development and Services (OSDS) 3/F HEDC Building

Five (5) Days

Office of Student Development and Services (OSDS) 3/F HEDC Building

Three (3) Days

Office of Student Development and Services (OSDS) 3/F HEDC Building

International Student Affairs Division (ISAD) IPTP Documentary Screening Form

Issuance of the Overseas Traineeship Certificate (OTC) for Student Internship Abroad Program (SIAP)

Php 30.00 per OTC

Issuance of Certificate of Eligibility for Admission to Dentistry/Medical (CED/CEM) Course

Php 80.00 per CEM/CED

Issuance of Certificate of Accreditation for NonGovernment Organization as National Service Training Program (NSTP) Service Provider

Free of Charge

Letter of Application

One (1) Month

Office of Student Development and Services (OSDS) 3/F HEDC Building

Processing of application for the Grant of Certificate for the Use of University System Title to Higher Education Institutions

Php 70,000.00 Main Campus Php 20,000.00 per Satellite Campus

Letter of Application

One (1) Year

Office of International Quality Assurance and Governance (OIQAG) 2/F HEDC Building

Processing of application for the Grant of University Status to Private Higher Education Institutions

Php 50,000.00

Letter of Application

One (1) Year

Office of International Quality Assurance and Governance (OIQAG) 2/F HEDC Building

Request for Authority to Confer Honorary Degree

Free of Charge

Letter of Application

Fifty One (51) Days

Office of Programs and Standards Development (OPSD) 3/F HEDC Building

International Practicum and Training Program (IPTP)

CHED Form No. CED - 2 CHED Form No. CEM– 2

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Commission on Higher Education Citizen’s Charter

Frontline Services

Fees

Forms

Duration of Process

Office – in – Charge

GPR - 4

One (1) Year

Office of Programs and Standards Development (OPSD) 3/F HEDC Building

Processing of Application for the Grant of Authority to operate Undergraduate (Nursing, Maritime and Dentistry), Medicine and Graduate Programs

Php 4,000.00 per program

Processing of application Grant of Authority to HEI to offer ETEEAP

Free of Charge

ETEEAP Application Form for Higher Education Institution (HEI)

Six (6) Months

Office of Programs and Standards Development (OPSD) 3/F HEDC Building

Processing for Granting of Tax Exemption

Free of Charge

Letter of Application

Seven (7) Days

Legal and Legislative Service (LLS) 3/F HEDC Building

Evaluation of Applications for No Objection Statement (NOS)/Project Proposal for Exchange Visitors Program (EVP) Committee

Free of Charge

NOS Form

One (1) Day

International Affairs Staff (IAS) 2/F HEDC Building

Processing of application for Foreign Scholarships & Training Programs

Free of Charge

Scholarship Application Form

Two (2) Months

International Affairs Staff (IAS) 2/F HEDC Building

Request for CHED Data/Information

Free of Charge

Letter of Application

Three (3) Days

Office of Planning, Research and Knowledge Management (OPRKM) G/F HEDC Building

GRP – 5

Government Recognition and Permit (GPR)

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Commission on Higher Education Citizen’s Charter

Overseas Filipino Workers’ One Stop Processing Center for the Issuance of Certification, Authentication and Verification (C.A.V) Clients: All potential and current Overseas Filipino Workers (Sea-based and Land based) Note: This service is also available in CHED Regional Offices

Requirements: 1. Accomplished Application form (available at www.ched.gov.ph) 2. Two (2) sets of certified photocopies of Transcript of Records (T.O.R) 3. Two (2) sets of certified photocopies of Diploma 4. Certification from Higher Education Institution (HEI) of the authenticity of the submitted documents Schedule of the Availability of Service: Monday to Friday 8:00 am to 5:00 pm Fees: Php 40.00 per copy Total/Maximum Duration of Process: Fifteen (15) Days How to Avail of the Service: No.

Applicant/Client Step

Agency Action

Office/Person in Charge

Location of Office

Duration of Activity (under normal condition per transaction)

1

Understands the process and fillsup the application form

Explains the procedures and gives application form

2

Pays the Fee to the Cashier

Issues official receipt to the applicant

3

Submits the accomplished application form with the attached school credentials and official receipt Receives claim stub

Receives and reviews application and documents Issues claim stubs with CHED's phone number

International Student Affairs Division (ISAD) Staff

Office of Student Development and Services (OSDS) 3/F HEDC Building

5 minutes

Cashier

Administrative, Financial and Management Service (AFMS) G/F HEDC Building

5 minutes

ISAD Staff

OSDS 3/F HEDC Building

5 minutes

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Commission on Higher Education Citizen’s Charter

No.

Applicant/Client Step

Agency Action

Office/Person in Charge

Location of Office

Duration of Activity (under normal condition per transaction)

Prepares endorsement letter for CHEDROs for the confirmation of the records

4

5

6

Follows-up thru phone to OSDS

2.Chief Education Program Specialist (CEPS)/OSS Directors

OSDS 3/F HEDC Building

10 minutes

Waits for the confirmation of certification from CHEDRO

ISAD Staff

OSDS 3/F HEDC Building

3-14 days depending on CHEDRO & HEIs response

1. ISAD Staff

OSDS 3/F HEDC Building

15 Minutes

ISAD Staff

OSDS 3/F HEDC Building

1 minute

1. ISAD Staff

OSDS 3/F HEDC Building

10 minutes

Department of Foreign Affairs (DFA)-Authentication Section ASEANA Business Park, BRADCO Ave., cor. Macapagal Blvd. Parañaque City Department of Foreign Affairs (DFA)-Authentication Section ASEANA Business Park, BRADCO Ave., cor. Macapagal Blvd. Parañaque City

5 Days

If OFW (Seabased), receives C.A.V.

Releases CAV

If OFW (Landbased), followsup with OSDS the Control No. and Houseway Bill and date of release from DFA

Endorses CAV to Department of Foreign Affairs for DFA Authentication on a daily basis

Processes Red Ribbon

10

10 minutes

ISAD Staff

(Upon reply of CHEDRO) Processes, reviews and prepares Certification, Authentication and Verification (CAV)

9

OSDS 3/F HEDC Building

Faxes the endorsement letter with documents to respective CHEDRO

7

8

1.ISAD Staff

2.CEPS/OSDS Directors

2. DFA Staff

DFA Staff

DFA Staff

Picks-up the CAV and documents with red ribbon upon payment to DFA

END OF TRANSACTION Forms are available at the Office of Student Development Service.

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Commission on Higher Education Citizen’s Charter

References: •

Administrative Order No. 56 dated January 24, 2003 , Malacanang, Manila.



Department Order No. 58-04 dated March 2, 2002, “Expansion of Services”, Department of Labor and Employment, Manila.



Commission on Higher Education (CHED) Memorandum Order (CMO) No. 145 2007 dated February 20, 2007, “Authentication of School Documents per Executive Order No. 582,Expanding the Coverage of Higher Education Graduates Database as Basis for Preliminary Authentication of School Documents”



Commission on Higher Education (CHED) Memorandum Order (CMO) No. 17 s. 2013 “Enhanced Policies and Guidelines for the Certification, Authentication and Verification (CAV) of School Documents”

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Commission on Higher Education Citizen’s Charter

Issuance of the Overseas Traineeship Certificate (OTC) for Student Internship Abroad Program (SIAP) Clients CHED - Accredited Local Training Partner Entities (LTPEs) Requirements 1. Application letter signed by Authorized Official of LTPE 2. Transcript of Records (original) 3. Photocopy of Passport 4. In Principle Approval (IPA) 5. Medical Certificate (Original) 6. School Certificate with Seal (original) 7. Certificate of Local Practicum (original or certified true copy) Schedule of the Availability of Service: Monday to Friday 8:00 am to 5:00 pm Fees: Php 30.00 per OTC Total/Maximum Duration of Process: Five (5) Days How to Avail of the Service: No.

Client Step

Agency Action

Office/Person Responsible

Location of Office

Duration of Activity (under normal condition per transaction)

International Student Affairs Division (ISAD) Staff

Office of Student Development and Services (OSDS) 3/F HEDC Building

5 minutes

Screens submitted documents if qualified for SIAP based on CMO No. 24 s. 2009. If the documents are in order and if the student is qualified, advises the applicant to pay OTC fee

ISAD Staff

OSDS 3/F HEDC Building

30 minutes

Issues official receipt to the applicant

Cashier

Administrative, Financial and Management Service (AFMS) G/F HEDC Building

5 minutes

1

Complies w/ the requirements and submits the application letter

Receives the application letter with supporting documents

2

Waits for the action to be taken

3

Pays the fee to the Cashier

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Commission on Higher Education Citizen’s Charter

No.

Client Step

Agency Action

Office/Person Responsible

Location of Office

Duration of Activity (under normal condition per transaction)

Submits O.R. to LSAD and receives instructions when to pick up/claim the OTC

4

5

Receives O.R and advises applicant when OTC will be released

Prepares the OTC for review and approval

6

Comes back to OSDS to claim the OTC on the specified date of release and receives the OTC

7

ISAD Staff

OSDS 3/F HEDC Building

5 minutes

1. ISAD Staff

OSDS 3/F HEDC Building

1 hour

2. Supervising EPS

Approves or disapproves application. If disapproved, the applicant will be immediately notified in writing

1. OSDS Directors and/or 2. ISAD Chief Education Program Specialist

OSDS 3/F HEDC Building

1 hour

If approved the assigned LSAD Staff seals and releases the OTC including the transmittal letter to the Bureau of Immigration copy furnished Philippine Embassy in the accepting country of applicant

ISAD Staff

OSDS 3/F HEDC Building

5 minutes

END OF TRANSACTION Forms are available at the Office of Student Development and Services.

References:



Commission on Higher Education (CHED) Memorandum Order No. 24 s. 2009 dated July 20, 2009, “Guidelines for Student Internship Abroad Program for All Courses with Practicum Subject”

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Commission on Higher Education Citizen’s Charter

Issuance of Certificate of Eligibility for Admission to Dentistry/Medical (CED/CEM) Course Clients: Foreign students enrolling in a Dentistry or Medical course in the Philippines Requirements 1. Photocopy of Passport 2. Certified True Copy of Transcript of Records from the school last attended 3. Copy of Diploma or Certification of graduation authenticated by the Registrar of the school where graduated 4. Notice of Acceptance indicating the quota number of the student issued by the HEIs 5. National Medical Admission Test (NMAT) result (for Medicine only) Schedule of the Availability of Service: Monday to Friday 8:00 am to 5:00 pm Fees: Php 80.00 per CEM/CED Total/Maximum Duration of Process: Three (3) Days How to Avail of the Service No.

Client Step

Agency Action

Office/Person Responsible

Location of Office

Duration of Activity (under normal condition per transaction)

1

Complies with the requirements and files the application

Receives the application and reviews the completeness of the documents and advises the applicant to pay the fee

International Student Affairs Division (ISAD) Staff

Office of Student Development and Services (OSDS) 3/F HEDC Building

5 minutes

2

Pays the fee to the Cashier

Issues official receipt to the applicant

Cashier

Administrative, Financial and Management Service (AFMS) G/F HEDC Building

5 minutes

3

Submits O.R. to LSAD and receives instruction when to claim CED/CEM

Receives the O.R and advises when to pick up CED/CEM

ISAD Staff

OSDS 3/F HEDC Building

1 hour

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Commission on Higher Education Citizen’s Charter

No.

Client Step

Agency Action

Office/Person Responsible

Location of Office

Duration of Activity (under normal condition per transaction)

ISAD Staff

OSDS 3/F HEDC Building

1 hour

Approves or disapproves application. If disapproved, the applicant is immediately notified on the reason for disapproval.

1. OSDS Directors and/or 2. ISAD Chief Education Program Specialist

OSDS 3/F HEDC Building

1 hour

Seals and releases the CEM/CED to the applicant

ISAD Staff

OSDS 3/F HEDC Building

5 minutes

4

Prepares the Certificate of Eligibility for Admission of Dentistry/Medicine (CED/CEM)

5

Comes back to OSDS to claim the CEM/CED on the specified date of release and receives the Certificate

6

END OF TRANSACTION Forms are available at the Office of Student Development Services.

References: •

Executive Order No. 285 dated September 2, 2000 “ Amending the Guidelines Governing the Entry and Stay of Foreign Students in the Philippines and the Establishment of an Inter-Agency Committee on Foreign Students for the Purpose”



IACFS Memorandum Order No. 1 s. 2001, “Inter-Agency Committee on Foreign Students Clarificatory Statement on Certain Provisions of IACFS Memorandum Order No. 1 s. 2000” IRR of EO 285 (Entry and Stay of Foreign Students in the Philippines.)



IACFS Memorandum Order No. 1 s 2000 “ Implementing Guidelines of Executive Order 285 “Entry and Stay of Foreign Students in the Philippines”

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Commission on Higher Education Citizen’s Charter

Issuance of Certificate of Accreditation for Non-Government Organization as National Service Training Program (NSTP) Service Provider Clients: All non-government organizations that provide services for NSTP implementation Requirements: 1. Duly registered with the Securities and Exchange Commission (SEC)/Cooperative Development Authority (CDA) 2. Proof of good track record of community service 3. List of personnel on program implementation including documentary evidences on their qualifications 4. Company Profile 5. Proof of viability of the program and sustainability of the organization Schedule of the Availability of Service: Monday to Friday 8:00 am to 5:00 pm Fees: Free of Charge Total/Maximum Duration of Process: One (1) Month How to Avail of the Service No.

Client Step

Agency Action

Office/Person Responsible

Location of Office

Duration of Activity (under normal condition per transaction)

1

Presents application letter together with the supporting documents

Evaluates completeness of the documents and issues order of payment

2

Submits application letter together with the supporting documents

Receives the NGO Application and forwards to OSDS

3

Receives the NGO Applications

Local Student Affairs Division(LSAD) Staff

Office of Student Development and Services (OSDS) 3/F HEDC Building

10 minutes

Records Officer

Administrative, Financial and Management Service (AFMS) G/F HEDC Building

10 minutes

LSAD Staff

OSDS 3/F HEDC Building

5 minutes

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Commission on Higher Education Citizen’s Charter

No.

Client Step

Agency Action

Office/Person Responsible

Location of Office

Duration of Activity (under normal condition per transaction)

4

5

Forwards the same to the Director for routing

1.Receiving Staff

Prepares the preliminary evaluation report based on the document submitted

6

Waits for the notice of ocular inspection

Requests and arranges for validation of documents through ocular inspections of facilities

7

Prepares for ocular inspection (Personnel-Incharge, Docs, etc.)

Conducts ocular inspection

8

Waits for further recommendation after the inspection

Prepares the ocular and validation report - recommends service provider for accreditation

9

Reviews the recommendation for accreditation

10

Transmits the Evaluation Report including proposed Accreditation Certificate to the Executive Director for further review

11

Follows up the status to the OSDS

12

13

Endorses to the Chairman for approval

Signs the Accreditation Certificate

Receives the Certificate

Releases the Accreditation Certificate

OSDS 3/F HEDC Building

10 minutes

NSTP Coordinator

OSDS 3/F HEDC Building

1 day

NSTP Coordinator

OSDS 3/F HEDC Building

1 day

NSTP Coordinator, Supervising EPS/Chief EPS - LSAD, Director III/ Director IV

OSDS 3/F HEDC Building

1 day

NSTP Coordinator

OSDS, 3/F HEDC Building

1 day

LSAD Chief & Supervising Education Program Specialist

OSDS 3/F HEDC Building

½ day

Director IV

OSDS 3/F HEDC Building

½ day

Executive Director

Office of the Executive Director (OED) 3/F HEDC Building

½ day

Chairman

Office of the Chairman (OC) 4/F HEDC Building

1 day

NSTP Coordinator

OSDS 3/F HEDC Building

5 minutes

2. Director IV

END OF TRANSACTION References: •

Republic Act No. 9163 – “The National Service Training Program (NSTP) Act of 2001”



Implementing Rules and Regulations of R.A. 9163, issued on 28 day of December 2006

th

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Commission on Higher Education Citizen’s Charter

Processing of application for the Grant of Certificate for the Use of University System Title to Higher Education Institutions Clients: Higher Education Institutions in the Philippines Requirements: 1. Development plan and feasibility study on the proposed University System 2. Organizational structure 3. General policies particularly on student admission policy 4. List and description of (authorized tertiary and graduate level degree programs) degree programs including the enrollment profile for the last five (5) years 5. List of accredited programs (including level of accreditation) 6. Report on the instructional program to include • Passing percentage in licensure exams of existing programs over the last five (5) years • Result of the graduate trace studies 7. Report on the research program including: • Copies of refereed journals • Sources of research funds 8. Report on the extension service program 9. Faculty profile to include highest educational attainment, field of specialization, employment status in the institution and policies 10. Report on the library holdings, laboratory facilities and equipment 11. Report and description of site and buildings including Campus Development Plan (with time lines) Schedule of the Availability of Service: Monday to Friday 8:00 am to 5:00 pm Note: Application should be submitted not later than March 30 of the calendar year at the CHEDRO intended for the next school year.

Fees: Application fee for University System: Php 70,000.00 main campus and Php 20,000.00 shall be added to the application fee for every unit/campus included to be evaluated per CHED Resolution no. 126-2003 Total/Maximum Duration of Process: One (1) Year

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Commission on Higher Education Citizen’s Charter

How to Avail of the Service No.

Client Step

Agency Action

Office/Person Responsible

Location of Office

Duration of Activity (under normal condition per transaction)

Cashier

CHEDRO

Receives and records application

CHED Regional Office (CHEDRO) Records Officer

CHEDRO

Reviews completeness of documents and prepares endorsement letter to the CHED CO to be signed by the CHEDRO Director

1.CHEDRO Technical Staff-in-Charge

CHEDRO

1

Pays the Fee to the Cashier

Issues official receipts to the applicant

2

Submits Letter of Application with supporting documents including Official Receipt indicating payment for application (NB: a mere Letter of Intent is not considered a letter of application)

3

2. CHEDRO Director

Records Officer

Administrative, Financial and Management Service (AFMS) G/F HEDC Building

1 hour

Receives and forwards application to the assigned staff for processing

OIQAG Staff

Office of Institutional Quality Assurance and Governance (OIQAG) 2/F HEDC Building

10 minutes

a) Evaluates the documentary evidences based on the existing guidelines on the grant of university system; b) Creates Special Team (external evaluators/experts) for ocular inspection; c) Inform in writing CHEDRO on the status of application and the visit of the special team; and d) Prepares for the ocular inspection.

1. OIQAG Assigned Staff

OIQAG 2/F HEDC Building

Within 2 months

4

Receives, records and forwards endorsement to the Office of Institutional Quality Assurance and Governance (OIQAG)

5

6

2. Director

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Commission on Higher Education Citizen’s Charter

No.

7

Client Step

Prepares for ocular inspection

Agency Action

Conducts ocular evaluation and validation of result of the documentary evaluation

8

Conducts deliberation of the findings and observations

9

Prepares Final Report with recommendation for Commission en banc (CEB) action thru Executive Office

10

CEB deliberation on the findings and recommendation

Office/Person Responsible

OIQAG and CHEDRO with Special Team

Location of Office

Duration of Activity (under normal condition per transaction)

OIQAG 2/F HEDC Building

2-3 days per unit

OIQAG and Special Team

OIQAG, 2/F and EO, 3/F HEDC Building

Within 1 month

Commission Secretariat

OED 3/F HEDC Building

1 hour

Office of the Executive Director (OED) Commission en banc (CEB)

Prepares Certificate and official communication to the HEI

11

1. OIQAG Assigned Staff

CEB 4/F HEDC Building

OIQAG, 2/F and EO, 3/F HEDC Building

2. Office of the Executive Director Within 1 week

12

Signs Certificate of the Grant of University System Title

Office of the Chairman thru Office of the Executive Director

OC 4/F and OED 3/F HEDC Building

13

Forwards Certificate to the Records Section

OIQAG Assigned Staff

OIQAG 2/F HEDC Building

10 minutes

Awards/releases Certificate for the Grant of University System Title

Records Officer

AFMS G/F HEDC Building

10 minutes

Receives Certificate

14

END OF TRANSACTION References: •

Commission on Higher Education Memorandum Order (CMO) No. 08 s. 2003



Commission on Higher Education Memorandum Order (CMO) No. 25 s. 2003



Commission on Higher Education Resolution No. 126-2003

21

Commission on Higher Education Citizen’s Charter

Processing of application for the Grant of University Status to Private Higher Education Institutions Clients Higher Education Institutions in the Philippines Requirements: 1. Feasibility study on the proposed University Status 2. Organizational Structure 3. General Policies particularly on student admission policy 4. List and description of (authorized tertiary and graduate level degree programs) degree programs including the enrollment profile for the last five (5) years 5. List of accredited programs (including level of accreditation) 6. Report on the Instructional program to include • Passing percentage in licensure exams of existing programs over the last five (5) years • Result of the graduate trace studies 7. Report on the research program including: • Copies of refereed journals • Sources of research funds 8. Report on the extension service program 9. Faculty profile to include highest educational attainment, field of specialization and employment status in the institution 10. Report on the library holdings, laboratory facilities and equipment 11. Report and description of site and buildings including Campus Development Plan (with time lines) Schedule of the Availability of Service: Monday to Friday 8:00 am to 5:00 pm Note: Application should be submitted not later than January 31 of the calendar year at the CHEDRO year.

Fees: Php 50,000.00 Total/Maximum Duration of Process: One (1) Year

22

Commission on Higher Education Citizen’s Charter

How to Avail of the Service: No.

Client Step

Agency Action

Office/Person Responsible

Location of Office

Duration of Activity (under normal condition per transaction)

Cashier

CHEDRO

Receives and records application

CHED Regional Office (CHEDRO) Records Officer

CHEDRO

Reviews completeness of documents and prepares endorsement letter to the CHED CO to be signed by the CHEDRO Director

1.CHEDRO Technical Staff-in-Charge

CHEDRO

4

Receives, records and forwards endorsement to the Office of Quality Management

Records Officer

Administrative, Financial and Management Service (AFMS) G/F HEDC Building

1 hour

5

Receives and forwards application to the assigned staff for processing

OIQAG Staff

OIQAG 2/F HEDC Building

10 minutes

6

a. Evaluates the documentary evidences based on the existing guidelines on the grant of university status; b. Creates Special Team (external evaluators/experts) for ocular inspection; c. Inform in writing CHEDRO on the status of application and the visit of the special team; and d. Prepares for the ocular inspection.

1. OIQAG Assigned Staff

OIQAG 2/F HEDC Building

Within 2 months

OIQAG 2/F HEDC Building

2-3 days

1

Pays the Fee to the Cashier

Issues official receipts to the applicant

2

Submits Letter of Application with supporting documents including Official Receipt indicating payment for application (NB: a mere Letter of Intent is not considered a letter of application)

3

7

Prepares for ocular inspection

Conducts ocular evaluation and validation of result of the documentary evaluation

2. CHEDRO Director

2. Director

OIQAG and CHEDRO with Special Team

23

Commission on Higher Education Citizen’s Charter

No.

Client Step

Agency Action

8

Conducts deliberation on the findings and observations

9

Prepares Final Report with recommendation for Commission en banc (CEB) action thru Office of the Executive Director

10

CEB deliberation on the findings and recommendation

Office/Person Responsible

Location of Office

OIQAG and Special Team

OIQAG, 2/F and OED, 3/F HEDC Building

Commission Secretariat

EOD 3/F HEDC Building

Duration of Activity (under normal condition per transaction)

Within 1 month

1 hour

Office of the Executive Director (OED) Commission en banc (CEB)

11

Prepares for Final Validation Visit

Preparation and conduct Final Validation Visit

CEB 4/F HEDC Building

Chairman, Commissioners and concerned Officials

OC 4/F HEDC Building Within 1 month

12

Prepares reports and communication re: result of final validation visit

OIQAG Assigned Staff and Office of the Executive Director

OIQAG, 2/F and OED, 3/F HEDC Building

13

CEB deliberation of the result of final visit and approval of the grant

1. Commission Secretariat

OED 3/F HEDC Building

1hour

2. Office of the Executive Director

Prepares Certificate and official communication to the HEI

14

1. OIQAG Assigned Staff

OIQAG, 2/F and OED, 3/F HEDC Building

2. Office of the Executive Director

Within 1 week

15

Signs Certificate of the Grant of University Status

Office of the Chairman thru Executive Office

OC 4/F and EO, 3/F HEDC Building

16

Forwards Certificate to the Records Section

OIQAG Assigned Staff

OIQAG 2/F HEDC Building

10 minutes

Awards/releases Certificate for the Grant of University Status

Records Officer

Administrative, Financial and Management Service (AFMS) G/F HEDC Building

10 minutes

17

Receives Certificate

END OF TRANSACTION

24

Commission on Higher Education Citizen’s Charter

References: •

Commission on Higher Education (CHED) Memorandum Order (CMO) No. 48 s. 1996



Omnibus Rules and Regulations and Standards for the Creation of New College/ University

25

Commission on Higher Education Citizen’s Charter

Request for Authority to Confer Honorary Degree Clients Higher Education Institutions in the Philippines Requirements: 1. Written request by the head of the concerned HEI addressed to the Chairman of the Commission 2. Copy of the curriculum and accomplishments of the Candidate 3. Resolution of the governing board of the HEI signed by the Secretary 4. Statement of reason for awarding the Honoris Causa Schedule of the Availability of Service: Monday to Friday 8:00 am to 5:00 pm Fees: Free of Charge Total/Maximum Duration of Process: Fifty one (51) Days How to Avail of the Service No.

Client Step

Agency Action

Office/Person Responsible

Location of Office

Duration of Activity (under normal condition per transaction)

Receives and records request from the CHED Records Section and forwards to Office of Programs and Standards Development (OPSD)

Records Officer

Administrative, Financial and Management Service (AFMS) G/F HEDC Building

10 minutes

2

Receives, records and forwards to Division of Agriculture, Maritime and Engineering

Office of the Director's Staff

Office of Programs and Standards Development (OPSD) 3/F HEDC Building

10 minutes

3

Assigns the application to the staff for processing

Division Chief

OPSD 3/F HEDC Building

5 minutes

1. Assigned Staff

OPSD, 3/F and AFMS G/F HEDC Building

1 day

1

4

Submits written request to confer honorary degree addressed to the Commission through CHEDRO

Receives Acknowledgement Letter thru mail or fax

Prepares acknowledgement letter to be signed by the OPSD Director to be released by the Records Section

2. Records Officer

26

Commission on Higher Education Citizen’s Charter

No.

Client Step

Agency Action

Office/Person Responsible

Location of Office

Duration of Activity (under normal condition per transaction)

5

Evaluates documents in accordance with the CHED Memorandum Order

Assigned Staff

OPSD 3/F HEDC Building

1 day

6

Prepares a summary of findings, comments/ recommendation to be endorsed by the OPSD Director through the Office of the Executive Director (OED) for action to the Commission en banc (CEB)

Assigned Staff

OED and OPSD, 3/F HEDC Building

1 day

Office of the Executive Director

7

Deliberates and decides on the request

Commission en banc

CEB, 4/F HEDC Building

2 weeks

8

Forwards Commission en banc decision to OPSD for implementation

Commission Secretariat

OED 3/F HEDC Building

2 weeks

9

Prepares the official communication to the applicant HEI for signature of the Chairman thru Executive Director

Assigned Staff

OPSD 3/F HEDC Building

1 week

10

Forwards Official Communication to the Records Section

Assigned Staff

OPSD 3/F HEDC Building

Awards/releases Official Communication

Records Officer

11

Receives Official Communication

1 day

AFMS G/F HEDC Building

END OF TRANSACTION References: •

Manual of Regulations for Private Higher Education of 2008

27

Commission on Higher Education Citizen’s Charter

Processing of Application for the Grant of Authority to operate Undergraduate (Nursing, Maritime and Dentistry), Medicine and Graduate Programs Note: Granting of Authority for Nursing and Maritime is in moratorium pursuant to CHED Memorandum Order No. 27 series of 2004

Clients: Higher Education Institutions in the Philippines Requirements: For Initial/Renewal Permit (for Maritime) 1. Board Resolution on the operation of the new course certified by the Corporate Secretary; 2. Feasibility study indicating the need and the relevance of the course to the development of the community and the resources and capabilities of the school to achieve/implement the objective of developing the community; 3. Articles of Incorporation and By-Laws duly registered with the Securities and Exchange Commission (SEC); 4. Copy(ies)of the Transfer Certificate(s) of Title (TCT) of the school site; 5. Statement on the location of the school in revelation to recreational places gambling establishment, bowling alleys, movie houses, markets, garbage dumps, funeral parlors, cemeteries, jails, railroad yards, dancing halls, and manufacturing and industrial establishment and the like. (Must be free from noise, unpleasant odor and dust, and should be sufficiently far from the above places; 6. Campus development and landscaping plans; 7. Documents of ownership of the school buildings; 8. Certificate of Occupancy of the school building(s) from the proper city/municipal authorities; 9. Pictures of the school site and the school buildings; 10. Proposed budget/annual expenditures for the succeeding school year approved by the Board of Trustees/Directors; 11. Proposed curriculum (For separate processing); 12. Proposed schedule of tuition and other school fees (For separate processing); 13. Copy of Retirement Plan of the school, registered with the SEC; 14. List of School Administrators, i.e. President, Vice-President(s), Deans, Department Heads, etc., including the following (use MEU Form-IC-Administrative Profile): a. Position/Designation; b. Educational qualifications (where and when obtained); c. License d. Sea/Teaching experience e. Training’s (IMO 6.09 and 3.12 or equivalent) f. Status of appointments; g. Other Benefits 15. List of teaching personnel including the following (supported with documents, use MEU Form IA and IB for General education and professional subjects respectively)

28

Commission on Higher Education Citizen’s Charter

16. List of non-teaching and non-academic personnel including the following (supported with documents); a. Educational qualifications (where and when obtained); b. Field of Specialization; c. Position/Designation; d. Status of appointments; e. Rate of salary per month/hour; f. Other Benefits; g. Outside employment, if any. 17. List of laboratory facilities, equipment, supplies and materials (use marine deck/engine department of MEU Form 1); 18. List of athletic facilities, equipment supplies and materials; 19. List of Library holdings classified into Cultural, Filipiniana, and Professional, (Professional books are limited to the course being applied for); 20. Application and inspection fees in the amount of Four Thousand Pesos (P4,000.00) must be issued in favor of the Commission on Higher Education (CHED) 21. School bond in the amount of Six Thousand Pesos (Php 6,000.00). Postal Money Order (PMO) must be issued in favor of the Commission on Higher Education 22. Quality Standard System (QSS). For Recognition (for Maritime) 1. Copy(ies) of Transfer Certificates of Titles (TCT) for additional school site, if any; 2. Campus development and landscaping plans; 3. Document/s of ownership of additional school building/s; 4. Certificates of Occupancy of additional school buildings; 5. Pictures of school buildings (old and new), classrooms, laboratories, libraries, medical and dental health facilities, canteen, sports facilities, canteen, sports facilities, audio- visual room, and computer room and comfort room; 6. Proposed budget for the succeeding school year approved by the Board of Trustees/Directors; 7. Copy of the latest Financial Statement of the school certified by an Independent Certified Public Accountant; 8. Copy of curriculum duly noted by CHED; 9. Copy of the latest tuition and other school fees duly noted by the CHED; 10. Copy of Retirement Plan of the school registered with the securities and Exchange Commission; 11. List of School Administrators, i.e. President, Vice-President(s), Deans, Department Heads, etc., including the following (use MEU Form-IC-Administrative Profile): a. Position/Designation; b. Educational qualifications (where and when obtained); c. License d. Sea/Teaching experience e. Training’s (IMO 6.09 and 3.12 or equivalent) f. Status of appointments; g. Other Benefits.

29

Commission on Higher Education Citizen’s Charter

12. Updated list of Academic Teaching Staff including (use MEU Form 1A and 2B for General Education and Professional Subjects respectively): a. Educational qualifications (where and when obtained); b. Field of specialization by degree; c. Years of experience (industry/teaching/sea service); d. Subject assignment; e. Status of appointment; f. Number of Teaching/contracts hour per week; g. Rate of salary per month/hour; h. Other benefits; i. Training’s (IMO 6.09 and 3.12 or equivalent) 13. Updated list of non-teaching/nonacademic personnel including the following (supported with documents); a. Educational qualifications (where and when obtained); b. Field of specialization; c. Position/Designation; d. Status of appointment; e. Rate of salary per month/hour; f. Other benefits; g. Outside employment, if any. 14. List of laboratory facilities, equipment, supplies and materials (use marine deck/engine department of MEU Form 1); 15. List of library buildings classified into Cultural, Filipiniana, and Professional; 16. (Professional books to be limited to the course being applied for); 17. List of Athletic facilities, equipment and supplies; 18. List of medical and dental facilities; 19. Application and inspection fees in the amount of Two Thousand Pesos (P4,000.00); 20. Quality Standard System (QSS) certificate. New Schools applying Initial Permit (for Other Program) 1. Notarized GPR Form duly signed by the President or authorized representative 2. Articles of Incorporation and By-Laws duly registered with Securities and Exchange Commission 3. Copy(ies) of the Transfer Certificate(s) of Title (TCT)/Lease Contract Ownership of School Building 4. Certificate of occupancy that the building will be used as classrooms 5. Feasibility study to include a. Philosophy and goals of the course b. Viability of the course in terms of • Demand for the graduates • Prospective Students • Existing schools offering the same course within the area c. Location of the school in relation to factors that are not conducive to learning d. Schedule of tuition and other fees 6. Proposed budget/annual expenditures 30

Commission on Higher Education Citizen’s Charter

7. School administrator a. Spreadsheet should include the following: • Name • Educational qualifications where and when obtained • Position/Designation • Nature of appointment (permanent/temporary) • Status (full time/part time) • Rate of monthly salary • Other benefits b. Certified true copy of Transcript of Record(s) c. Appointment/contract of employment (notarized)/letter of commitment with confirmation 8. Faculty (general education and major subjects a. Spreadsheet should include the following: • Name • Educational qualifications where and when obtained • Field of specialization • Subject assignment • Nature of appointment (permanent/temporary) • Status (full time /part time) • Rate of monthly salary • Other benefits • Outside employment b. Certified true copy of Transcript of Record(s) c. Appointment/contract of employment (notarized)/letter of commitment with confirmation 9. List of non-teaching personnel a. Educational qualification b. Position 10. Curriculum a. Distribution of subjects per semester/trimester b. Summary of units c. Course description d. Course Syllabi 11. Library a. Librarian (qualification/status of employment) • List of facilities b. Seating Capacity c. Library collections (books, journals, magazines, dictionaries, almanacs, etc.) • List of 5 non-duplicated titles per subject in the curriculum published within the last 5 years • List of 800 professional books published within the last 5 years • List of book collections/accessioned books o Start up – 3,000 books (for business –2,500 books) o Recognition – 5,000 books • List of subscribed journals List (in spreadsheet form) should include author, title of book, year of publication and number of volumes

31

Commission on Higher Education Citizen’s Charter

12. Physical facilities (to include pictures) a. Site b. Floor area c. Building(s) d. Number of Classrooms/lectures rooms e. Size of classroom/lecture room f. Number of fully equipped laboratory g. Library 13. List of equipped and other instructional devices/aids 14. Support facilities (to include equipment if any) a. Auditorium b. Sports and recreational, it sourced out to include MOA (notarized) c. Cafeteria/canteen d. Faculty lounge e. Student lounge f. Dormitories 15. Support services a. Guidance and counseling b. Placement c. Medical and dental for students and faculty, if sources out to include MOA (notarized) 16. NSTP affiliation to include MOA (notarized) 17. School bond in the amount of Six Thousand Pesos (Php 6,000.00). Postal Money Order (PMO) must be issued in favor of the Commission on Higher Education 18. Application and inspection fee in the amount of Four Thousand Pesos (Php 4,000.00). Postal Money Order must be issued in favor of the Commission on Higher Education For Existing Schools applying for Initial Permit, Renewal Permit or Recognition of Program All of the above mentioned documents (New Schools applying Initial Permit for Other Program) with updated information/data should be submitted except items 2,3,4,6 & 17. Instead submit the following: 1. 2. 3. 4. 5. 6.

Copy(ies) of Transfer Certificate(s) of Title (TCT) for additional school site Document(s) ownership for additional building(s) Certificate of occupancy for additional building(s) Financial statement of the previous year duly certified by a Certified Public Accountant Copy of the latest tuition fee schedule Copy of the latest permit issued for application for renewal or recognition

Schedule of the Availability of Service: Monday to Friday 8:00 am to 5:00 pm Note: Application must be submitted on or before June 30 of the year preceding the intended academic year of operation

Fees: Php 4,000.00 per program (to be paid at the CHED Regional Office) Total/Maximum Duration of Process: One (1) Year 32

Commission on Higher Education Citizen’s Charter

How to Avail of the Service No.

Client Step

Agency Action

Office/Person Responsible

Location of Office

Duration of Activity (under normal condition per transaction)

Records Officer

Administrative, Financial and Management Service (AFMS) G/F HEDC Building

1 hour

Office of the Director's Staff

Office of the Programs and Standards Development (OPSD) 3/F HEDC Building

10 minutes

Acknowledges the evaluation report and supporting documents forwarded by the CHEDRO and reviews the evaluation report of the CHEDRO, including the supporting documents

Assigned Staff

OPSD 3/F HEDC Building

3 days

Evaluates the compliance with existing policies and standards on the concerned discipline, constitutes the Inspecting Team from the members of the Technical Panels/Committees/Assessors (external evaluators/experts) for ocular inspection and informs in writing the CHEDRO to coordinate with HEI the scheduled inspection

Assigned Staff

OPSD 3/F HEDC Building

3 months

Inspection Team (OPSD, CHEDRO and Assessors)

OPSD 3/F HEDC Building

5 days (per program)

Assigned Staff

OPSD 3/F HEDC Building

1day (from inspection)

1

Receives and records endorsement of application together with complete documents and O.R from CHEDRO and forwards to Office of Programs and Standards Development (OPSD)

2

Receives, records and forwards this to the Division concerned for processing

3

4

Prepares for inspection

Undertakes the inspection and conducts exit conference

5

6

Complies with the deficiencies noted (Not later than January 31 for submission of compliance documents.

Formalizes the results of the evaluation and actions to be taken by the HEI

33

Commission on Higher Education Citizen’s Charter

No.

Client Step

Agency Action

Office/Person Responsible

Location of Office

Duration of Activity (under normal condition per transaction)

Same Inspection Team (OPSD, CHEDRO and Assessors)

OPSD 3/F HEDC Building

Within 15 days upon submission of deficiencies

OPSD and OED Assigned Staff

OPSD and Office if the Executive Director (OED) 3/F HEDC Building

1 week

Office of the Chairman thru Office of the Executive Director

OC 4/F and OED, 3/F HEDC Building

2 weeks

Forwards Certificate to the Records Section

Assigned Staff

OPSD 3/F HEDC Building

10 minutes

Awards/releases Certificate

Records Officer

AFMS G/F HEDC Building

1 hour

7

Re-evaluates and validates compliance with the CHED requirements. (Succeeding visit/s maybe undertaken to check compliance)

8

Prepares Certificate for the Grant of Authority to Operate Program with communication on the final decision thru Office of the Executive Director

9

Signs Certificate for the Grant Authority to Operate Program

10

11

Receives Certificate

END OF TRANSACTION References: •

Manual of Regulations for Private and Higher Education of 2008



Ched Memorandum Order No. 38, s. 2004 “Procedures and Guidelines in the Processing of Application for Government Authority to Operate Undergraduate Programs



Government Permit/Recognition Forms (GPR Forms 4 and 5)

34

Commission on Higher Education Citizen’s Charter

Processing of Application for Grant of Authority to HEI to offer ETEEAP Clients: Higher Education Institutions in the Philippines Requirements: Basic Documents: 1. Letter of application 2. Institutional and program profile 3. Certificate/s of Program Accreditation 4. Certificate of Award (COE/COD; Autonomous or Deregulated; IQuAME Category) 5. Board performance of the program to be offered through ETEEAP Four (4) years prior to application (if applicable) 6. Mission and vision of the institution with valuing and recognition on alternative learning 7. Board resolution endorsing the application for deputization 8. CHED Regional Office endorsement Institutional Management and Support: 1. Annual budget plan 2. Marketing and promotions plans 3. Development plan for ETEEAP 4. Organizational structure of the ETEEAP within the institution 5. Schedule of fees Program Capability: 1. Curriculum of the resident program to be offered through the ETEEAP 2. Competency standards 3. Assessment instruments 4. List of assessors (internal, external), their qualifications and subject/competency assignment in the ETEEAP 5. Criteria and procedure for selection of assessors 6. Assessment procedures 7. Enrichment/supplementation programs Schedule of the Availability of Service: Monday to Friday 8:00 am to 5:00 pm Fees: Free of Charge Total/Maximum Duration of Process: Six (6) Months

35

Commission on Higher Education Citizen’s Charter

How to Avail of the Service: No.

Client Step

Agency Action

Office/Person Responsible

Location of Office

Duration of Activity (under normal condition per transaction)

Records and issues acknowledgment receipt, pre evaluates and visits HEI

Assigned Staff

CHEDRO

2

Pre evaluates and conducts initial inspection

Assigned Team

CHEDRO

3

Prepares evaluation report

Assigned Staff

CHEDRO

4

Recommends/endorses the application to the Central Office – ETEEAP

Director

CHEDRO

5

Receives and records endorsement of application together with complete documents from CHEDRO and forwards to the Office of Programs and Standard Development (OSDS)

Records Officer

Administrative, Financial and Management Service (AFMS) G/F HEDC Building

1 hour

6

Receives, records and forwards to the Division concerned for processing

Office of the Director's Staff

Office of Programs and Standards Development (OPSD) 3/F HEDC Building

10 minutes

7

Acknowledges the evaluation report and supporting documents and reviews the evaluation report of the CHEDRO, including the supporting documents

Assigned Staff

OPSD 3/F HEDC Building

3 days

Evaluates the compliance as per existing policies and standards on the ETEEAP. Constitutes the Inspecting Team from the members of the Technical Panels/Committees/Assessors (external evaluators/experts) for ocular inspection and informs in writing the CHEDRO to coordinate with HEI the scheduled inspection

Assigned Staff and Technical Panel for ETEEAP

OPSD 3/F HEDC Building

2 months

1

8

Submits application and required documents. Retains personal copy received by CHED

Prepares for inspection

36

Commission on Higher Education Citizen’s Charter

No.

Client Step

Agency Action

Office/Person Responsible

Location of Office

Duration of Activity (under normal condition per transaction)

10

Inspection Team (ETEEAP, CHEDRO and Assessors)

OPSD 3/F HEDC Building

2 days

Formalizes the results of the evaluation and actions to be taken by the HEI

Assigned Staff

OPSD 3/F HEDC Building

1day (from inspection)

Schedules for CEB deliberation

1. Commission Secretariat

OED, 3/F HEDC Building

1 week

Commission en banc (CEB)

CEB, 4/F HEDC Building

1 week

1. Commission Secretariat

OED 3/F HEDC Building

2 weeks

OPSD 3/F and OED, 3/F HEDC Building

1 week

Undertakes the inspection and conducts exit conference

9

Complies with the deficiencies noted

11

2. Office of the Executive Director

12

Deliberates and decides

13

Prepares CEB Resolution for the Grant of Authority to offer ETEEAP

2. Office of the Executive Director

Prepares Certificate for the Grant of Authority to offer ETEEAP with communication on the final decision thru the Office of the Executive Director

14

2. Office of the Executive Director Office of the Chairman thru Office of the Executive Director

OC 4/F and OED, 3/F HEDC Building

2 weeks

Forwards Certificate to the Records Section

Non-Conventional Higher Educational Division (NCHED) Assigned Staff

OPSD 3/F HEDC Building

10 minutes

Awards/releases Certificate for the Grant of Authority to Offer ETEEAP

Records Officer

AFMS, G/F HEDC Building

10 minutes

15

Signs Certificate for the Grant of Authority to offer Status

16

17 Receives Certificate

1. Non-Conventional Higher Educational Division (NCHED) Assigned Staff

END OF TRANSACTION

37

Commission on Higher Education Citizen’s Charter

References: •

Executive Order No. 330, May 10 1996 “Adopting the Expanded Tertiary Education Equivalency and Accreditation Program as an Integral Part of the Educational System and Designating the Commission on Higher Education as the Authority Responsible for it’s Implementation”



Commission on Higher Education (CHED) Memorandum Order (CMO) No. 9 s. 2009 “Revised Policies and Guidelines for the Expanded Tertiary Education Equivalency and Accreditation Program (ETEEAP) Pursuant to Executive Order (EO) No. 330”

38

Commission on Higher Education Citizen’s Charter

Processing for Granting of Tax Exemption Clients: Higher Education Institutions in the Philippines Requirements: 1. Letter - Application by a duly authorized representative of the institution indicating that the requesting school is non-stock and non-profit educational corporation, and the items being imported(under oath) 2. Bill of Lading/Airway bill Invoice or Importation documents such as placement orders/Proforma Invoice 3. Deed of undertaking duly notarized which must state categorically that the imported articles shall be used actually, directly and exclusively for educational purposes and shall not be resold, or transferred for material consideration 4. Certificate of CHED/DECS Recognition of School, Government Permit to Operate 5. Certified True Copy of Articles of Incorporation and By-Laws 6. In case of DONATIONS, Deed of Donation and the corresponding Deed of Acceptance Schedule of the Availability of Service: Monday to Friday 8:00 am to 5:00 pm Fees: Free of Charge Total/Maximum Duration of Process: Seven (7) Days

How to Avail of the Service No.

Client Step

Agency Action

Office/Person Responsible

Location of Office

Duration of Activity (under normal condition per transaction)

1

2

Submits a letter of request for tax exemption to the CHED Records Section with all the required documents

Receives, records and immediately forwards the documents to the Legal and Legislative Service (LLS) Director

Receives and records request

Records Officer

Administrative, Financial and Management Service (AFMS) G/F HEDC Building

30 Minutes

Legal and Legislative Service (LLS) Director's Staff

LLS 3/F HEDC Building

10 minutes

39

Commission on Higher Education Citizen’s Charter

No.

Client Step

Agency Action

Office/Person Responsible

Location of Office

Duration of Activity (under normal condition per transaction)

Director

LLS 3/F HEDC Building

½ day

Evaluates the application and prepares the endorsement letter with appropriate recommendations to the Department of Finance

Legal Assistant

LLS 3/F HEDC Building

1 day

5

Submits endorsement to the Chief for review and initials

Legal Assistant

LLS 3/F HEDC Building

½ day

6

Reviews endorsement and forwards the Order to the LLS Director for final review and initials

1.Director

LLS 3/F HEDC Building

½ day

Assigned Staff

LLS 3/F HEDC Building

30 minutes

Chairman

OC 4/F HEDC Building

½ day

3

Refers the requests to the staff for complete staff work

4

2.Chief

7

Forwards to the Chairman for approval

8

Signs endorsement

9

Records and forwards to LLS

Assigned Staff

OC 4/F HEDC Building

30 minutes

10

Records and forwards to Records Section

Assigned Staff

LLS 3/F HEDC Building

30 minutes

Records and releases the endorsement order

Records Officer

AFMS, G/F HEDC Building

30 minutes

11

Receives endorsement

END OF TRANSACTION

40

Commission on Higher Education Citizen’s Charter

Evaluation of Applications for No Objection Statement (NOS)/Project Proposal for Exchange Visitors Program (EVP) Committee Clients: Exchange Visitors Program participant thru Commission on Filipino Overseas (CFO) as EVP Committee Secretariat Requirements: 1. Transmittal letter from CFO 2. Fact Sheets of EVP participant Schedule of the Availability of Service: Monday to Friday 8:00 am to 5:00 pm Fees: Free of Charge Total/Maximum Duration of Process: One (1) Day How to Avail of the Service: No.

Client Step

Agency Action

Office/Person Responsible

Location of Office

Duration of Activity (under normal condition per transaction)

Receives & records application

Assigned Staff

International Affairs Staff (IAS) 2/F HEDC Building

10 minutes

2

Evaluates application & prepares response. Finalizes after review

Assigned Staff

IAS 2/F HEDC Building

30 minutes

3

Signs the Inter – Agency Referendum on No Objection Statement (NOS) application

Executive Director

Office of the Executive Director (OED) 3/F HEDC Building

½ day

Assigned Staff

IAS 2/F HEDC Building

10 minutes

Records Officer

AFMS G/F HEDC Building

1

4

Submits application thru CFO then forwards to CHED

Receives NOS from CFO

Forwards advanced copy on Referendum to CFO thru fax and officially releases by mail

END OF TRANSACTION 41

Commission on Higher Education Citizen’s Charter

References: •

Administrative Order No. 242 dated January 17, 1996 “ Further Reconstituting the Exchange Visitors Program Committee and Redefining its Functions”



Exchange Visitors Program General Circular No. 1, s 2007

42

Commission on Higher Education Citizen’s Charter

Processing of application for Foreign Scholarships & Training Programs Clients: Personnel and Faculty Members endorsed by their Employers (Government Agencies and Public Higher Education Institutions) Requirements: Qualification Requirements: • Government employee with a permanent appointment • No age limit unless otherwise specified by the donor country provided the return service obligation is still within the nominee’s serviceable years • Must have rendered at least two (2) years of service in the nominating institution • Must have a higher education degree related to the field of study or has demonstrated sufficient ability and experience in the field of study • Must not have a pending application for scholarship under another program • Must have rendered the service obligation required under Executive Order 367 for previous scholarship enjoyed. Documentary Requirements: • A letter of nomination addressed to The Director, International Affairs Service, signed by the Secretary or Head of agency/institution or its duly authorized official indicating among others the following: a. Assurance of utilizing the services of the nominee, for a period of two (2) years for every year of scholarship or a fraction thereof not less than six (6) months as provided under E.O. 367 amending E.O. 129; and, b. That the nominee shall be paid his/her salary and other financial privileges while on training pursuant to the said Executive Order. • Certified Copy of Service Record • Certified Copy of Statement of Actual Duties and Responsibilities • Photocopy of Transcript of Academic Records (Baccalaureate/Graduate) • Photocopy of Diploma (Baccalaureate/Graduate) • Certification that the nominee has no pending administrative and criminal case • Certification that the nominee has no pending scholarship nomination for another program and has no pending service obligation for a previous scholarship • Updated bio-data/resume with list of in-service trainings and seminars attended (Spell out acronyms; certificates of training need not be submitted) Schedule of the Availability of Service: Monday to Friday 8:00 am to 5:00 pm Fees: Free of Charge 43

Commission on Higher Education Citizen’s Charter

Total/Maximum Duration of Process: Two (2) months

How to Avail of the Service No.

Client Step

Agency Action

Office/Person Responsible

Location of Office

Duration of Activity (under normal condition per transaction)

Receives, records and forwards Endorsement to the International Affairs Staff (IAS)

Records Officer

Administrative, Financial and Management Service (AFMS) G/F HEDC Building

30 minutes

2

Receives and records documents

Assigned Staff

International Affairs Staff (IAS) 2/F HEDC Building

10 minutes

3

Evaluates application documents

Assigned Desk Officer

IAS 2/F HEDC Building

2 hours

4

Prepares and coordinates for panel interview by the Scholarship Coordinating Committee (SCC) (E.O. 402 s. 2005)

Assigned Desk Officer

IAS 2/F HEDC Building

1 month

1

Submits Endorsement Letter together with the required documents

5

Reports for panel interview

Conducts panel interview

Scholarship Screening Committee convened by IAS

IAS 2/F HEDC Building

20 minutes (per applicant)

6

Complies with additional requirements

Informs applicant of interview result

Assigned Desk Officer

IAS 2/F HEDC Building

10 minutes

7

Prepares status of nomination and endorsement to embassy/donor agency

Assigned Desk Officer

IAS 2/F HEDC Building

1 day

8

Signs Status of Nomination

IAS Director

IAS 2/F HEDC Building

1 day

Prepares documentary requirements for submission to embassy/donor country

Assigned Desk Officer

IAS 2/F HEDC Building

30 minutes

Chairperson

Office of the Chairperson (OC), 4/F HEDC Building

2 days

9

10

Submits additional requirements, if passed panel interview

Signs endorsement for submission to the Embassy/donor agency

44

Commission on Higher Education Citizen’s Charter

No.

Client Step

Agency Action

Office/Person Responsible

Location of Office

Duration of Activity (under normal condition per transaction)

11

Assigned Desk Officer

IAS 2/F HEDC Building

1 day

Assigned Desk Officer

IAS 2/F HEDC Building

30 minutes

Signs Notice of Acceptance addressed to the head of the sending agency/employer

Chairperson

OC 4/F HEDC Building

2 days

Conducts pre-departure orientation

Assigned Desk Officer

IAS 2/F HEDC Building

2 hours

Submits endorsement together with other documentary requirements to Donor Agency/embassy through Department of Foreign Affairs (DFA)

12

Receives notification from Donor Agency

13

If accepted, Attends PreDeparture Orientation Seminar (PDOS) and complies with additional documentary requirements

14

Notifies the applicants and Agency concerned

END OF TRANSACTION Reference: •

Executive Order No. 402 dated January 24, 2005 “Abolishing the Special Committee on Scholarship and Transferring its Scholarship Functions to the Department of Education for Basic Education, to the Commission on Higher Education for Degree Courses, and to the Technical Education for Skills and Development Authority for Non-Degree Courses”

45

Commission on Higher Education Citizen’s Charter

Request for CHED Data/Information Clients: Any individual Requirements: A formal request stating the purpose/usage of the data/information Schedule of the Availability of Service: Monday to Friday 8:00 am to 5:00 pm Fees: Free of Charge Total/Maximum Duration of Process: Three (3) Days How to Avail of the Service: No.

Applicant/Client Step

Agency Action

Office/Person in Charge

Location of Office

Duration of Activity (under normal condition per transaction)

1

Sends request for CHED data/information

Receives and evaluates the requests

MIS Personnel

Office of Planning, Research and Knowledge Management (OPRKM) G/F HEDC Building

5 minutes

2

Forwards the request to Division Chief for approval

3

Approves or disapproves the request. If disapproved, the requesting party will be immediately notified

Division Chief and MIS Staff

OPRKM G/F HEDC Building

10 Minutes

4

Processes the requested data

MIS Personnel

OPRKM G/F HEDC Building

Within the day or maximum of 3 days

Releases the requested data/information thru email/fax

MIS Personnel

OPRKM G/F HEDC Building

5 minutes

5

Receives the Data/Information

END OF TRANSACTION

46

FEEDBACK FORM (Pananaw o Puna)

Please let us know how we have served you. You may use this form for compliments, complaints or suggestions. (Ipaalam po ninyo sa amin kung paano naming kayo napaglingkuran. Maaaring gamitin ito para sa papuri, reklamo o mungkahi).

Simply check the corresponding box. (Mangyaring I –check lamang ang kahong naaayon).

Compliment (Papuri)

Complaint

Suggestion

(Reklamo)

(Mungkahi)

Person(s)/Unit(s)/Office(s) Concerned or Involved: ___________________________________________ ((Mga) tao, pangkat, tanggapan na may kinalaman sa papauri, reklamo o mungkahi)

Facts or Details About the Incident (Kaganapan o detalye tungkol sa pangyayari)

You may use the back page for additional information (Maaaring gamitin ang likuran ng papel para sa karagdagang impormasyon)

Recommendation/Suggestion/Desired Action form our Office (Rekomendasyon/ Mungkahi/ Nais na aksyon mula sa aming tanggapan)

You may use the back page for additional information (Maaaring gamitin ang likuran ng papel para sa karagdagang impormasyon)

Date:________________ (Petsa)

Name (Optional): __________________________________________________________________ (Pangalan)

Address:_________________________________________________________________________ (Tirahan)

Contact Number(s) (if any): _________________________________________________________ ((Mga)Telepono) (Kung meron)

E-Mail Address: _________________________

Signature (Optional):________________________ (Lagda)

Commission on Higher Education Higher Education Development Center Building, C.P Garcia Ave., UP Campus, Diliman, Quezon City Web site: www.ched.gov.ph Tel. Nos.441-1177, 441-1169, 441-1149, 441-1170

DIRECTORY OF CHED-CENTRAL OFFICE Higher Education Development Center (HEDC) Bldg., C.P. Garcia Avenue, UP Diliman, Quezon City as of November 2013 OFFICE OF THE CHAIRMAN AND COMMISSIONERS (OCC) PATRICIA B. LICUANAN, Ph.D. Chairperson Telefax. # 441-11-77 Tel. # 351-74-13 Email: [email protected] DR. MINELLA C. ALARCON Commissioner Tel. 441-0927 Telefax. 441-1172

DR. RUPERTO S. SANGALANG Commissioner Telefax. # 441-11-73

DR. ALEX B. BRILLANTES, JR. Commissioner Telefax. # 441-11-68

DR. MARIA CYNTHIA ROSE B. BAUTISTA Commissioner Telefax. # 441-11-43

OFFICE OF THE EXECUTIVE DIRECTOR (OED) ATTY. JULITO D. VITRIOLO, CESO III Executive Director IV Telefax. # 441-12-16

NAPOLEON B. IMPERIAL, CESO III Deputy Executive Director IV Telefax. # 441-11-71

OFFICE OF PLANNING, RESEARCH & KNOWLEDGE MNGT (OPRKM)

OFFICE OF STUDENT DEVELOPMENT & SERVICES (OSDS)

DR. JEAN C. TAYAG, CESO III Director IV Telefax # 441-11-69

DR. ISABEL F. INLAYO, CESO III Director IV Tel. # 382 5473

DR. MARIA TERESITA M. SEMANA, CESO IV Director III Tel. # 441-11-49

VACANT Director III Tel/Fax. # 441-12-20

Planning and Resource Management Division Tel. # 441-11-49

NENA B. ASINGJO Chief, Study Grant Division Tel. # 385-4388

Research Management Division Tel. # 441-11-49

ENGR. RONALDO A. LIVETA Chief, Student Asst. Division Tel/Fax. # 441-12-20

Knowledge Management Division Telefax # 441-1404 HIGHER EDUCATION DEVELOPMENT FUND STAFF (HEDFS)

INTERNATIONAL AFFAIRS STAFF (IAS)

EVELYN V. MOJICA, CESO IV Director III Telefax. # 441-12-35 Tel. # 408-72-54 Tel. # 441-1369

ATTY. LILY FREIDA M. MILLA, CESO IV Director III Telefax. # 441-07-50

MYRA PAZ B. MANALO Chief Accountant Tel. 441-12-35

DIRECTORY OF CHED-CENTRAL OFFICE Higher Education Development Center (HEDC) Bldg., C.P. Garcia Avenue, UP Diliman, Quezon City as of November 2013 OFFICE OF THE CHAIRMAN COMMISSIONERS FINANCIAL (OCC) OFFICE OF PROGRAMS AND STANDARDS DEVLOPMENT (OPSD) ANDADMINISTRATIVE, & MANAGEMENT SERVICE (AFMS) DR. CATHERINE Q. CASTAÑEDA, CESO III Director IV (Concurrent CHEDRO NCR Director IV) Tel. # 441-12-28 VACANT Director III Tel. # 441-12-28

ELEANOR BA. FERNANDEZ Chief, Monitoring & Evaluation Division Telefax. # 441-12-61

Programs Division Telefax. # 441-12-60

Standards Development Division Telefax. # 441-12-53

ETEEAP Tel. # 441-12-31

DR. CARMINA B. ALONZO, CESO IV Acting Director III Telefax. # 441-1170 VIOLETA B. GALO Chief, Budget Division Telefax. # 441-1255

MIRRIAM V. MIRANDA Chief, Accounting Division Telefax. # 441-1232 APOLONIA R. VIVO Chief, Human Resource Development Division Telefax. # 441-10-30 ENGR. JUAN F. PURIRAN, JR. Chief, General Services Division Tel. # 408-7253

Bids and Awards Committee (BAC): Tel. # 408-72-53

Alternative Learning System Tel. # 441-1257

Unit Head - Quality Management Unit (QMU) Tel. # 441-12-54

CHED LIBRARY

LEGAL & LEGISLATIVE SERVICE (LLS)

Tel. # 441-1404

ATTY. CARMELITA P. YADAO-SISON, MNSA, Ph.D. Director IV Telefax. # 441-1171

OFFICE OF THE RESIDENT AUDITOR (COA-CHED) Telefax. # 441-11-55 Investigation and Enforcement Division Telefax. # 441-1171 SECURITY OFFICE Tel. # 392-5296

JOCELYN BALANAG Legislative Liaison Unit

Commission on Higher Education Office of Student Services S tu de nt As s i sta nce an d Ser vic es Divi sio n

3

RD

H.E.D.C. Building, C.P. Garcia St., UP Diliman Quezon City

Tel #: (02)441-1220

Overseas Filipino Workers One-Stop Processing Center (formerly Philippine Seafarers’ One-Stop Processing Center)

SASD FORM (for OFWOSPC use only) Page 1/1

Title: APPLICATION FORM FOR CERTIFICATION, AUTHENTICATION AND VERIFICATION (CAV) (SASD FORM - 1) Revision No.: 0 Revision Date: September 11, 2009

Checked by: DSAS Issued by: OSS

Name of Applicant Age:_____

Gender:

Male

Female

Present Address: Provincial Address (if any):

_________________________________________________________________ _______________________________________________________________

Contact Numbers:

________________________________________________________________ ________________________________ __________________ BirthPlace: ________________________________

Birth Date: Name of School Graduated from:

________________________________________________________________ School Address:

Purpose for applying:

Course/s Date Graduated:

_______________________

Sea based (SRC/SIRB)

Others, Please specify _______________

Land based (DFA “red ribbon”) What country?______________

How many copies? _____________ Enclosures (please check upon presentation of the original copy): 1. 2.

Official Transcript of Records 3. Diploma 4.

Certification Clinical Experience for BSN

Date Applied: ____________________________ (This portion to be filled-up by CHED-OSS staff) Application Received by:

_____________________________ fl:CAVformsample.doc JBAG/c:/barry/PSOC Matters/CAVformsmple.doc

Remarks:

Applicant’ Signature or Authorized Representative Signature (Printed Name Over Signature)

Requirements: 1. 2. 3. 4.

Accomplished Application form (available at www.ched.gov.ph and at the Office of Students Services (OSS)) Two (2) sets of photocopies of Transcript of Records (T.O.R) Two (2) sets of photocopies of Diploma Certification from Higher Education Institution (HEI)

Schedule of the Availability of Service: Monday to Friday 8:00 am to 5:00 pm Fees: Php 40.00 per copy Total/Maximum Duration of Process: Fifteen (15) Days Instructions: 1. Files the application to the Student Assistant and Service Division (SASD) Staff, Office of Student Services (OSS). 2. Pays the Fee to the Cashier. 3. Submits the accomplished application form with the attached school credentials and official receipt to the SASD Staff and receives claim stub. 4. Follows-up thru phone to OSS. o

If OFW (Sea-based), Picks – up the C.A.V. and documents at the OSS

o

If OFW (Land-based), follows-up with OSS the Control No. and Houseway Bill and date of release from DFA 

Picks-up the CAV and documents with red ribbon upon payment to DFA.

CHED Form No. CED– 2 (Application Form)

Office of the President of the Philippines

COMMISSION ON HIGHER EDUCATION OFFICE OF STUDENT SERVICES 3/F H.E.D.C. Building, C.P. Garcia St., UP Diliman Quezon City Tel #: (02)441-1220

Date ________________

REQUIREMENTS FOR THE ISSUANCE OF THE CERTIFICATE FOR ELIGIBILITY FOR ADMISSION INTO THE DENTAL COURSE TO BE FILLED UP BY THE APPLICANT Name of the Applicant

:

___________________________________

Permanent Address

:

___________________________________

Mailing Address

:

___________________________________

Name of (Pre-Dental) School

:

___________________________________

Address of the (Pre-Dental) School

___________________________________

Title/Degree (if any)

:

___________________________________

Date of Completion

:

___________________________________

Accepting Higher Education Ins’t. (HEI) ___________________________________ Address of Accepting HEI

:

___________________________________

Requirements: 1. Photocopy of Passport 2. Certified True Copy of Transcript of Records from the school last attended 3. Copy of Diploma or Certification of graduation authenticated by the Registrar of the school where he/she graduated 4. Notice of Acceptance indicating the quota number of the student issued by the HEIs Schedule of the Availability of Service:

Monday to Friday :8:00 am to 5:00 pm

Fees:

Php 80.00 per CED

Total/Maximum Duration of Process:

Three (3) Days

Procedure: 1. Files the application to the Student Assistant and Service Division (SASD) Staff, Office of Student Services (OSS) 2. Pays the fee to the Cashier 3. Submits O.R. to SASD and receives instruction when to claim the CED 4. Comes back to OSS to claim the CED on the specified date of release

CHED Form No. CEM – 2 (Application Form)

Office of the President of the Philippines

COMMISSION ON HIGHER EDUCATION OFFICE OF STUDENT SERVICES 3/F H.E.D.C. Building, C.P. Garcia St., UP Diliman Quezon City Tel #: (02)441-1220

Date ________________

REQUIREMENTS FOR THE ISSUANCE OF THE CERTIFICATE FOR ELIGIBILITY FOR ADMISSION INTO THE MEDICAL COURSE TO BE FILLED UP BY THE APPLICANT Name of the Applicant

:

___________________________________

Permanent Address

:

___________________________________

Mailing Address

:

___________________________________

Name of (Pre-Med) School

:

___________________________________

Address of (Pre-Med) School

:

___________________________________

Degree Earned

:

___________________________________

Date of Graduation

:

___________________________________

Accepting Higher Education Ins’t. (HEI) ___________________________________ Address of Accepting HEI

:

___________________________________

Requirements: 1. Photocopy of Passport 2. Certified True Copy of Transcript of Records from the school last attended 3. Copy of Diploma or Certification of graduation authenticated by the Registrar of the school where graduated 4. Notice of Acceptance indicating the quota number of the student issued by the HEIs 5. National Medical Admission Test (NMAT) result Schedule of the Availability of Service:

Monday to Friday : 8:00 am to 5:00 pm

Fees:

Php 80.00 per CEM

Total/Maximum Duration of Process:

Three (3) Days

Procedure: 1. Files the application to the Student Assistant and Service Division (SASD) Staff, Office of Student Services (OSS) 2. Pays the fee to the Cashier 3. Submits O.R. to SASD and receives instruction when to claim the CEM 4.

Comes back to OSS to claim the CEM on the specified date of release

Commission on Higher Education Office of Programs and Standards Division of Agriculture, Maritime and Engineering Maritime Education Unit

QUALITY STANDARDS SYSTEM (QSS) QUALITY SYSTEM SUPPORT DOCUMENTS Page1/3

Form Title: CHED FORM: GPR – 4 (MARITIME) Issue No.: 1 Revision No: 1

Checked by: DQMR Issued by: QMR

Issue Date: November 7, 2008

APPLICATION FOR INITIAL/RENEWAL PERMIT _________________________________ (Course) For the SY ______________________

__________________________ Date The Honorable Chairman Commission on Higher Education DAP Bldg., San Miguel Avenue Pasig City

Through Channels

Sir: The undersigned Chairman of the Board of Trustees/President hereby petition for Government Permit to operate _______________________ under the laws of the Republic of the Philippines. Name of School :…………………………………………………………………………... Address :…………………………………………………………………………………… Course : ……………………………………………………………………………………. To support this petition are the following documents duly certified/authenticated: 1. 2.

3. 4.

Board Resolution on the operation of the new course certified by the Corporate Secretary; Feasibility study indicating the need and the relevance of the course to the development of the community and the resources and capabilities of the school to achieve/implement the objective of developing the community; Articles of Incorporation and By-Laws duly registered with the Securities and Exchange Commission (SEC); Copy(ies)of the Transfer Certificate(s) of Title (TCT) of the school site;

Commission on Higher Education Office of Programs and Standards Division of Agriculture, Maritime and Engineering Maritime Education Unit

QUALITY STANDARDS SYSTEM (QSS) QUALITY SYSTEM SUPPORT DOCUMENTS Page2/3

5.

6. 7. 8. 9. 10. 11. 12. 13. 14.

15. 16.

17. 18.

Form Title: CHED FORM: GPR – 4 (MARITIME) Issue No.: 1 Revision Code: 1

Checked by: DQMR Issued by: QMR

Issue Date: November 7, 2008

Statement on the location of the school in revelation to recreational places gambling establishment, bowling alleys, movie houses, markets, garbage dumps, funeral parlors, cemeteries, jails, railroad yards, dancing halls, and manufacturing and industrial establishment and the like. (Must be free from noise, unpleasant odor and dust, and should be sufficiently far from the above places; Campus development and landscaping plans; Documents of ownership of the school buildings; Certificate of Occupancy of the school building(s) from the proper city/municipal authorities; Pictures of the school site and the school buildings; Proposed budget/annual expenditures for the succeeding school year approved by the Board of Trustees/Directors; Proposed curriculum (For separate processing); Proposed schedule of tuition and other school fees (For separate processing); Copy of Retirement Plan of the school, registered with the SEC; List of School Administrators, i.e. President, Vice-President(s), Deans, Department Heads, etc., including the following (use MEU Form-IC-Administrative Profile): a) Position/Designation; b) Educational qualifications (where and when obtained); c) License d) Sea/Teaching experience e) Training’s (IMO 6.09 and 3.12 or equivalent) f) Status of appointments; g) Other Benefits List of teaching personnel including the following (supported with documents, use MEU Form IA and IB for General education and professional subjects respectively) List of non-teaching and non-academic personnel including the following (supported with documents); a) Educational qualifications (where and when obtained); b) Field of Specialization; c) Position/Designation; d) Status of appointments; e) Rate of salary per month/hour; f) Other Benefits; g) Outside employment, if any. List of laboratory facilities, equipment, supplies and materials (use marine deck/engine department of MEU Form 1); List of athletic facilities, equipment supplies and materials;

Commission on Higher Education Office of Programs and Standards Division of Agriculture, Maritime and Engineering Maritime Education Unit

QUALITY STANDARDS SYSTEM (QSS) QUALITY SYSTEM SUPPORT DOCUMENTS Page3/3

19. 20. 21.

22.

Form Title: CHED FORM: GPR – 4 (MARITIME) Issue No.: 1 Revision Code: 1

Checked by: DQMR Issued by: QMR

Issue Date: November 7, 2008

List of Library holdings classified into Cultural, Filipiniana, and Professional, (Professional books are limited to the course being applied for); Application and inspection fees in the amount of Two Thousand Pesos (P2,000.00) must be issued in favor of the Commission on Higher Education (CHED) Bond in the amount of Two Thousand Pesos (P2,000.00) per course which should not exceed Five Thousand Pesos (P5,000.00) per school irrespective of the number of courses. Schools which have already filed the maximum amount of Five Thousand Pesos (P5,000.00) need not file an additional bond. Quality Standard System (QSS).

I, as the Chairman of the Board/President, promise to maintain the standards required for this course and to follow faithfully all the laws, rules and regulation and the requirements of the Commission on Higher Education governing the operation of authorized private school course and to inform the CHED of any plan or action regarding closure or phasing out of the course or any changes in the prescribed requirements of CHED shall be deemed sufficient cause for the revocation of the authority granted. The school will not conduct classes in the course applied for above until and unless this application is approved and the corresponding Government Permit is issued by the Commission on Higher Education.

Very respectfully yours,

___________________________ Chairman of the Board/President

SUBSCRIBED AND SWORN TO…

NOTARY PUBLIC

Commission on Higher Education Office of Programs and Standards Division of Agriculture, Maritime and Engineering Maritime Education Unit

QUALITY STANDARDS SYSTEM (QSS) QUALITY SYSTEM SUPPORT DOCUMENTS Page1/3

Form Title: CHED FORM: GPR - 5 (MARITIME) Issue No.: 1 Revision No: 1

Checked by: DQMR Issued by: QMR

Issue Date: November 7, 2008

APPLICATION FOR RECOGNITION _________________________________ (Course) For the SY ______________________

__________________________ Date

The Honorable Chairman Commission on Higher Education DAP Bldg., San Miguel Avenue Pasig City

Through Channels

Sir: The undersigned Chairman of the Board of Trustees/President hereby petition for Government Permit to operate ________________________________ under the laws of the Republic of the Philippines. Name of School :…………………………………………………………………………... Address :…………………………………………………………………………………… Course : ……………………………………………………………………………………. To support our application are the following documents duly certified/authenticated in addition to those already submitted in relation to our permit for this course: 1. 2. 3. 4.

Copy(ies) of Transfer Certificates of Titles (TCT) for additional schoolsite, if any; Campus development and landscaping plans; Document/s of ownership of additional school building/s; Certificates of Occupancy of additional school buildings;

Commission on Higher Education Office of Programs and Standards Division of Agriculture, Maritime and Engineering Maritime Education Unit

QUALITY STANDARDS SYSTEM (QSS) QUALITY SYSTEM SUPPORT DOCUMENTS Page2/3

5.

6. 7. 8. 9. 10. 11.

12.

13.

Form Title: CHED FORM: GPR - 5 (MARITIME) Issue No.: 1 Revision Code: 1

Checked by: DQMR Issued by: QMR

Issue Date: November 7, 2008

Pictures of school buildings (old and new), classrooms, laboratories, libraries, medical and dental health facilities, canteen, sports facilities, canteen, sports facilities, audio- visual room, and computer room and comfort room; Proposed budget for the succeeding school year approved by the Board of Trustees/Directors; Copy of the latest Financial Statement of the school certified by an Independent Certified Public Accountant; Copy of curriculum duly noted by CHED; Copy of the latest tuition and other school fees duly noted by the CHED; Copy of Retirement Plan of the school registered with the securities and Exchange Commission; List of School Administrators, i.e. President, Vice-President(s), Deans, Department Heads, etc., including the following (use MEU Form-IC-Administrative Profile): a) Position/Designation; b) Educational qualifications (where and when obtained); c) License d) Sea/Teaching experience e) Training’s (IMO 6.09 and 3.12 or equivalent) f) Status of appointments; g) Other Benefits. Updated list of Academic Teaching Staff including (use MEU Form 1A and 2B for General Education and Professional Subjects respectively): a. Educational qualifications (where and when obtained); b. Field of specialization by degree; c. Years of experience (industry/teaching/sea service); d. Subject assignment; e. Status of appointment; f. Number of Teaching/contracts hour per week; g. Rate of salary per month/hour; h. Other benefits; i. Training’s (IMO 6.09 and 3.12 or equivalent) Updated list of non-teaching/nonacademic personnel including the following (supported with documents); a. Educational qualifications (where and when obtained); b. Field of specialization; c. Position/Designation; d. Status of appointment; e. Rate of salary per month/hour; f. Other benefits; g. Outside employment, if any.

Commission on Higher Education Office of Programs and Standards Division of Agriculture, Maritime and Engineering Maritime Education Unit

QUALITY STANDARDS SYSTEM (QSS) QUALITY SYSTEM SUPPORT DOCUMENTS Page3/3

14. 15. 16. 17. 18. 19. 20.

Form Title: CHED FORM: GPR - 5 (MARITIME) Issue No.: 1

Checked by: DQMR

Revision Code: 1

Issued by: QMR

Issue Date: November 7, 2008

List of laboratory facilities, equipment, supplies and materials (use marine deck/engine department of MEU Form 1); List of library buildings classified into Cultural, Filipiniana, and Professional; (Professional books to be limited to the course being applied for); List of Athletic facilities, equipment and supplies; List of medical and dental facilities; Application and inspection fees in the amount of Two Thousand Pesos (P2,000.00); Quality Standard System (QSS) certificate.

I, as the Chairman of the Board/President, promise to maintain the standards required for this course and to follow faithfully all the laws, rules and regulation and the requirements of the Commission on Higher Education governing the operation of authorized private school course and to inform the Commission of any plan or action regarding closure or phasing out of the course or any changes in the prescribed requirements. I acknowledge that any requirements of the Commission shall be deemed sufficient cause for the revocation of the authority granted. The school will not conduct classes in the course applied for above until and unless this application is approved and the corresponding Recognition is issued by the Commission on Higher Education.

Very respectfully yours,

___________________________ Chairman of the Board/President

SUBSCRIBED AND SWORN TO…

NOTARY PUBLIC

COMMISSION ON HIGHER EDUCATION SIAP Documentary Screening Form Name:

________________________________________

School:

________________________________________

Course:

________________________________________

Agency:

________________________________________

Requirements to submit: Application letter signed by authorized officials Transcript with Seal Passport (photocopy) IPA (Training Permit) Medical Certificate (Original) School Certificate (with seal) Certificate of local practicum Flight details Received by:

___________________________________

Date received:

___________________________________

Due date:

___________________________________

Requirements 1. 2. 3. 4. 5. 6. 7.

Application letter signed by Authorized Official of LTPE Transcript of Records (original) Photocopy of Passport In Principle Approval (IPA) Medical Certificate (Original) School Certificate with Seal (original) Certificate of Local Practicum (original or certified true copy)

Schedule of the Availability of Service: Monday to Friday: 8:00 am to 5:00 pm Fees: Php 30.00 per OTC Total/Maximum Duration of Process: Five (5) Days Procedure 1. Complies w/ the requirements and submits the application letter to the Student Assistant and Service Division (SASD) Staff, Office of Student Services (OSS) 2. Waits for the action to be taken 3. Pays the fee to the Cashier 4. Submits O.R. to SASD and receives instructions when to pick up/claim the OTC 5. Comes back to OSS to claim the OTC on the specified date of release

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Central Office Citizen’s Charter Revised 2013 Commission on Higher Education Higher Education Development Center Building, C.P Garcia Ave., UP Campu...

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commission for higher education - IN.gov
May 8, 2013 - Subsequent to the Committee meeting, some issues surfaced regarding the articulation agreement between the

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programs in all post-secondary educational institutions, public and private. SEC. 4. Composition of the Commission. - Th

Blue Ribbon Commission on Higher Education - The University of
To ensure state legislatures a strong, cohesive voice in the federal system. The Conference operates from offices in Den

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Section 2. Policy. It is the policy of the State to establish, maintain and support a complete, adequate, and integrated